Do you realise there are alternatives to getting your Aspect ACD support?
That’s right, if you still have an Aspect Spectrum or Aspect Call Centre ACD then we can offer you support with unique approaches to minimizing faults and saving you money.
IISAS Ltd offers various levels of support services for your Spectrum ACD solution. Our support engineers have experience of working on these systems for a number of years and are familiar with interfacing systems and solutions within the call routing environment.
Benefits existing customers have already realised:
- Skilled support engineers.
- Proactive maintenance program reducing number of impacting faults.
- Hardware replacement support.
- Review and recommendation on call flow design.
- Bespoke SLA tailored to your requirements.
- Competitively priced professional services.
On average we have saved customers up to 30% on their support costs.
We have already supported a number of customers including:
- Orange PCS Ltd
- Npower
- ATS Euromaster
- Damovo
- West Bromwich Building Society
- Capita
Read more information about our customers.
Read more details about our Support Services.
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See Our Customer Testimonials Below:
“IISAS have exceeded our expectations with regards to the standards of support provided. Their technical expertise is excellent and they adopt a proactive approach to supporting our systems. In addition we have made significant OPEX savings on previous service support costs”.
“I have found IISAS to be a highly professional partner to work with, they are dedicated to the needs of the customer and will go the extra mile to provide excellent service”.
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