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Hosted CRM

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Email Marketing

Built in email creation

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SMS Marketing

Send from InTouch

survey marketing

Survey Marketing

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workflow tools

Workflow Tools

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reports

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InTouch shortlisted for the Software Satisfaction AwardsInTouch CRM shortlisted for the Software Satisfaction Awards 2010

Software Satisfaction Awards Shortlist

We're really pleased to announce that we've been shortlisted in the "SME CRM & Customer Management" category for the annual Software Satisfaction Awards!

A huge thanks to everyone who voted for us - the winners will be
announced on 7th October.

+ Find out more about the awards and our inclusion by clicking here

New FeatureNew: Email Campaign Showcase

We've just added an Email Campaign Showcase featuring some of the newsletters being sent out from InTouch.

+ Click here to take a look at the Campaign Showcase!

Keep a Record"Keep a Record" feature:

The ‘Keep a record’ function within InTouch allows you to keep a record of any emails that you send to customers and record it against the customers record for future use. Just send the customer an email (from any mail platform you have), copy our special keep a record email address and the contact record will be updated with details of the email sent! It allows you and other colleagues to always be up to date on what has been sent to key customers so that your informed before you speak with them again!

Contact Tagging"Contact Tagging" feature:

Contact Tagging or custom fields as we have called them allow you to record unique information related to each of your contacts or organisations within InTouch. Keen to keep a record of your customers hobbies or birthdays so that your customers can be impressed when you remember their favourite football team on your next sales call or visit. Store this unique information (including information like their Twitter ID) and use this within your meetings to build stronger and stickier customer relationships!



Mobile AccessNew: InTouch Mobile

You can now access your contact details, sales, leads and reports for free on any web-ready phone with InTouch Mobile!

To access InTouch Mobile visit intouchcrm.co.uk/m/ on your phone and enter your usual InTouch login details.

You can also find out more about InTouch Mobile here.

Feature ComparisonInTouch Feature Comparison

The CRM functionality of InTouch is free to all and for just 60p per day you can use the full email, sms and survey marketing functionality of InTouch as well as take advantage of our great UK-based support.

+ View an overview of the full functionality here





Recommend InTouch to a friend!

Do you know someone who might benefit from using InTouch? Click here to recommend a friend!



Customer Focus: Swansea City Football Club

"We would recommend InTouch to any other football club or commercial business who wants to organise themselves more effectively and communicate!"

Hannah Eames: Swansea City Football Club

Click here to see more testimonials >



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© 2009 - Customers Really Matter Ltd. Registered Office: Ebdon House, 89 Ebdon Road, Weston-super-Mare, BS22 6US
Telephone: Tel: 0845 310 9973 | Fax: 0845 280 2089 | e-mail: info@intouchcrm.co.uk
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intouch is developed and owned by Customers Really Matter